Terms of Service

By accessing or using OpenZync (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to all the terms, you may not access or use the Service.

OpenZync provides persistent, graph-based memory infrastructure for AI agents. The Service includes a cloud-hosted platform, open-source software, SDKs, APIs, and related documentation (“the Software”).

The OpenZync core platform is licensed under the GNU Affero General Public License v3 (AGPL v3), with a commercial license available for SaaS use without source release obligations. The Python SDK is licensed under Apache 2.0. You may use, modify, and distribute the Software in accordance with the applicable license.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to bypass or circumvent any security measures
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to store or process sensitive personal data without appropriate safeguards
• Reverse engineer the cloud-hosted Service (the open-source Software is exempt)

You retain all rights and ownership of the agent memory data you store using OpenZync. We do not claim any intellectual property rights over your data. We will not access, use, or share your data except as necessary to provide the Service or as required by law.

We strive to provide a reliable and performant Service, but we do not guarantee that the Service will be uninterrupted or error-free. The open-source Software is provided “as is” without warranty of any kind.

To the maximum extent permitted by law, OpenZync and its contributors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service or Software.

We reserve the right to suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason. Upon termination, your right to use the Service will immediately cease.

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

For questions about these Terms, please contact us at [email protected].